Shipping Policy
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- Shipping Policy
1. Processing Time
Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
Custom Orders: For any custom or special orders, processing times may vary. We will inform you of the expected processing time at the time of purchase.
2. Shipping Rates and Delivery Estimates
Domestic Shipping: We offer standard and expedited shipping options within [Country]. Shipping rates and delivery times are calculated at checkout based on your location and the shipping method selected.
International Shipping: We ship to select international locations. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Free Shipping: We offer free standard shipping on orders over [Insert Amount] within [Country]. This offer may be subject to change and may not apply to international orders.
3. Delivery Times
Standard Shipping: Typically, delivery within [Country] takes 3-7 business days after the order has been processed.
Expedited Shipping: Expedited shipping options are available at an additional cost, with delivery typically taking 1-3 business days after processing.
International Shipping: Delivery times for international orders vary depending on the destination and customs processing. International deliveries may take 7-21 business days or longer.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery. Please allow 24-48 hours for the tracking information to update.
5. Shipping Carriers
We partner with reputable shipping carriers such as [Insert Carriers] to ensure your order is delivered safely and on time. The carrier for your shipment will be selected based on your location and the shipping method chosen.
6. Shipping Restrictions
P.O. Boxes: We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical street address for delivery.
Restricted Locations: Due to certain restrictions, we may not be able to ship to all locations. If we cannot ship to your location, we will notify you and provide a full refund.
7. Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the product price or shipping cost and must be paid by the recipient upon delivery.
8. Delays and Issues
While we strive to ensure timely delivery, please note that unforeseen circumstances such as weather conditions, holidays, or carrier delays may affect delivery times. If your order is significantly delayed, please contact us for assistance.
9. Incorrect Address
Please ensure that you provide the correct shipping address at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you have entered an incorrect address, please contact us immediately. We will do our best to assist you, but we cannot guarantee changes once the order has been processed.
10. Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund based on the circumstances.
11. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: info@kiniherbals .com
Phone: [Insert Phone Number]
Address: 180, Sant Nagar Jiwan Nagar Sirsa, Hariyana 125075
Thank you for choosing Kini Herbals. We appreciate your business and are here to ensure that your shopping experience is seamless and enjoyable.